Monday, March 8, 2010

Trades Hotel Beijing By Shangri-la

Familiar with all standard operating proceduress and the resective charges for all services available at the business center e.g.faxes,tekexes,photocopy,binding,courier and postage mail,printing of business cards and letterheads,secretarial service,rental of meeting Lacoste Polo Shirts and offices at the business center,etc.Is familiar with the difference software programs available in the personal computer. Accepts bookings of conference rooms and ensures that prearatoions are made prioe to commencement of meeting.Arranges for interpreter/translator for Cheap Lacoste Polo Shirts, printing of business card,letterheads, etc.

Provides a wide range of efficient and friendly services by Telephone/Service center to meet the expectations of the demanding business people. Routes all Lacoste Shirts to the correct person and assists in creating a favorable public image as port of the service.To answer all guest questions or request over the phone, record the incoming fax、message and room service order. Ensures that all reservations handled accurately and promptly, and all guest complaints are handle tactfully and with diplomacy. Be familiar with Console, Fax machine, Printer and JDS system and the standards operation of their areas. Be a competent user of available equipment and automation tools used within the department. Keep all telephone/ service center agent always on the alert for the unexpected.
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